Wholesale FAQs
Frequently asked questions about our wholesale partnership program
Getting Started
How do I apply for wholesale?
Application process • Requirements • Timeline
What are the minimum requirements?
Business license • Tax ID • Retail experience
How long does approval take?
Review process • Approval timeline • Next steps
Partnership Tiers
What are the 5 tiers?
Affiliate 20% • Bronze 50% • Silver 60% • Gold 70% • Diamond 80%
How do I qualify for higher tiers?
Sales volume • Order frequency • Business growth
Can I upgrade my tier?
Upgrade process • Requirements • Benefits
Pricing & Orders
What are minimum order quantities?
Tier minimums • Product categories • Order values
How is wholesale pricing calculated?
Discount structure • Tier benefits • Volume pricing
What payment terms are available?
Payment methods • Credit terms • Net payment
Shipping & Returns
What are wholesale shipping costs?
Shipping rates • Free shipping thresholds • International
How long is delivery time?
Processing time • Shipping duration • Express options
What is the return policy?
Return window • Conditions • Defective items
Support & Resources
What marketing support is provided?
Product images • Catalogs • Marketing materials
Do I get a dedicated account manager?
Gold & Diamond tiers • Personal contact • Priority support
How do I access the partner portal?
Login credentials • Portal features • Training
